Repair With Singh – Mobile Phone Repair Services
Last Updated: 25/05/2024
Repair With Singh (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, visit our shop, or use our repair services.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, phone number, email address, billing/shipping address.
- Device Information: Make, model, serial/IMEI number, and repair history.
- Payment Information: Details needed to process payments (handled securely through trusted third-party providers).
- Website Usage Data: Information such as IP address, browser type, and pages visited (via cookies and analytics tools).
2. How We Use Your Information
We use the information collected to:
- Provide and manage our repair services.
- Contact you regarding your device, repair status, or inquiries.
- Process payments and issue invoices/receipts.
- Send service updates, promotional offers, or important notices (you can opt out anytime).
- Improve our website, services, and customer support.
3. Data Security
- We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
- Please note that no method of transmission over the internet or storage system is 100% secure, but we strive to use commercially acceptable practices to safeguard your data.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Service Providers: Such as payment processors, delivery companies, or IT support.
- Legal Authorities: If required by law, court order, or government request.
5. Cookies & Website Analytics
- Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
- You can disable cookies in your browser settings, but some website features may not work properly.
6. Data Retention
- We retain personal and repair data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
- Devices left uncollected beyond our stated terms may be securely wiped before disposal.
7. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Request a copy of the data we hold about you.
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised 25/05/2024 date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Repair With Singh
150 St Annes Road, Willenhall, WV13 1DY
07900338229